UTILITY ACTIVATION INFORMATION
For Buyers
CONTACT STEVE – For expert help in buying or selling your home
314-616-5892 Cell/Text
Utility Service Activation – Plan ahead on calling to establish utilities in your name by closing, so nothing will be shut off when you move into you new home. No water in your home will be an inconvenience. If you are certain that your lender is able to close on your scheduled closing date, then you can call several days in advance. However, you might want to call just one or two business days before closing as usually all utility companies can activate the service the next day. If the weather forecast looks to be bad, you might want to call sooner than just 1 day before. The sales contract allows you have utilities transferred into your name within 4 days prior to closing.
While many buyers start utilities on the day of closing, here’s why you might consider transferring them 1-4 days before closing. Paragraph 19 in the Sale Contract stipulates that the seller is to have the utilities turned on, at seller’s expense, for your Final Walk-Through Appointment. However in some cases, especially on vacant homes, or if the seller has recently moved out, they forget and terminate the utilities. Sometimes water has been turned off. By activating the service a day or two before your Walk-Through appointment with me, this assures utilities are on so we can turn on appliances and run water to check for any leaks. If you’re doing your Walk-Through the morning of closing day, then set your activation dates for the day before closing.
Use this page as reference for when you are ready to make the phone calls. A few times, I have had the lender, or the title company, or even the seller call to say they need to delay the closing by a few days. If this happens,
and the extension is going to be more than just a few days, you might desire to reschedule all your activation dates, especially if the home is occupied (although daily utility costs are not exorbitant). Calling again is not really that big of a deal, but I’m sure you would like to avoid headaches whenever possible. If there is going to be a delay in closing, we sometimes only hear about it by 1 to 3 days prior. So for this possibility, perhaps wait to make your calls for transfer until just 1 or 2 business days prior to our Walk-Through appointment. If weather is bad, you might want to call sooner than just one day prior to closing.AT&T Phone 800-464-7928
Spire Gas 314-621-6960 Toll Free 800-887-4173 Spire Gas Company
For a transfer from seller to a new owner, Laclede can do so with no one present. If service has been deactivated, they may require someone present while turning back on to do an appliance safety check. They only grant a 7am to noon, or noon to 5pm, time preference.
For a transfer from seller to a new owner, Laclede can do so with no one present. If service has been deactivated, they may require someone present while turning back on to do an appliance safety check. They only grant a 7am to noon, or noon to 5pm, time preference.
Ameren Electric 314-342-1000 Toll Free 800-552-7583 Ameren Missouri Click: >> Customer Service Center >> Start, Stop, Move
MOWAC – Missouri American Water Company 866-430-0820 Missouri American Water
St Louis City 314-771-2255
St Charles 636-949-3213
St Peters 636-447-4440
O’Fallon Water & Sewer 636-281-2858
Lake St Louis 636-561-3737
Sewer – is transferred by the title company. You don’t need to do anything. MetropolitanSt Louis Sewer District
Trash – sometimes your local City Hall provides trash service. Here are the major trash companies:
Waste Management = 800-989-2783 (Website has a Zip Code Locater)
Waste Management = 800-989-2783 (Website has a Zip Code Locater)
Meridian Waste Services = 314-291-3131
Republic Services = 314-631-3400
Allied Waste = 636-947-5959
Spire Gas – To establish gas service, call our Customer Relations Department at (314) 621-6960 between 7 a.m. and 7 p.m. Monday through Friday and 7 a.m. and 6 p.m. on Saturday (toll calls: 1-800-887-4173). You will need to call us at least 24 hours before you want to establish service. It is best to plan ahead to avoid asking for your service to begin on a Sunday or a holiday because those days are reserved for emergency work. All customers will be charged a fee for the initiation of service. A customer may choose to have the total fee billed on one month’s bill or spread over four months. We will need the following:
- Your name
- Address of new service
- Your Social Security number
- A telephone number where you can be reached on the day we will establish your service
- Information regarding prior gas service with Laclede
- If you are a new customer, we also may require a Secruity Deposit
To begin your gas service, we must have access to your gas meter and to your appliances in order to perform an appliance safety check. An adult, age 18 or older, must be present to provide access for our service technician.
Below are Additional Numbers…
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| Gas Companies | |
| Spire Gas Co. | (314) 621-6960 |
| St. Charles Gas | (636) 946-8937 |
| Midwest MO Gas | (636) 931-5353 or (877) 696-6427 |
| MO Natural Gas | (636) 931-8383 or (800) 675-6577 |
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| Electric Companies | |
| Ameren UE | (314) 342-1000 or (800) 552-7583 |
| Cuivre River Electric | (636) 441-7410 or (800) 392-3709 |
| City of Kirkwood | (314) 822-5836 |
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| Telephone Service | |
| SWBT Residential Service | (800) 464- 7928 |
| SWBT (out of state call) | (800) 203- 7070 |
| SWBT billing | (800) 203-4040 |
| AT&T(now Charter) | (800) 222-0300 |
| VERIZON (formerly GTE) | (800) 483-4400 |
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| Trash Disposal (or check white pages) | |
| Bob’s Disposal | (636) 464-3393 |
| Diamond Waste | (314) 544-7400 |
| (NW Jefferson Co) | (636) 586-9777 |
| Midwest Waste | (636) 947-5959 |
| Superior | (314) 567-1800 |
| Waste Management | (314) 506-4700 |
| Zykan Disposal | (314) 298-9999 |
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| Cable T. V. | |
| Charter Communications | (636) 207-7044 |
| Charter (A 1T) St. Charles | (636) 441-7511 |
| Charter (A 1T) St. Louis | (314) 361-4331 |
| Charter (A 1T) Overland | (314) 428-0915 |
| Charter (A 1T) Jefferson Co. | (636) 464-8878 |
| Cable America (Maryland Hgts) | (314) 291-1970 |
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| Newspaper | |
| St. Louis Post Dispatch | (314) 340-8918 |
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| Water Suppliers — St. Louis County | |
| Missouri American Water* | (866) 430-0820 |
| Eureka City Water | (636)938-5233 |
| FlorissantCity Water | (314)839-7618 |
| Kirkwood City Water | (314)822-5836 |
| St. Louis City Water | (314)771-2255 |
| Valley Park City Water | (636)225-2676 |
| Webster Groves City Water | (314) 963-5332 |
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*formerly St. Louis County Water |
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| Water Suppliers — St. Charles County | |
| Missouri American Water | (800)256-6426 |
| O’Fallon City Water | (636)281-2858 |
| Public Water Supply Dist. #2 | (636)561-3737 |
| St. Charles City Water | (636)949-3212 |
| St. Peters City Water | (636)477-6600 ext. 217 |
| Warrenton | (636)456-4113 |
| Wentzville | (636) 332-5101 |
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| Water Suppliers — Jefferson County | |
| C-1 (Bamhart, Antonia,) | (636) 942-3869 |
| District 1 (City of Arnold) | (636) 296-0659 |
| District 2 (High Ridge area) | (636)326-0200 |
| District 3 (Hwys 141 & 21) | (636)296-7053 |
| District 5 (Desoto area) | (636) 586-5445 |
| District 6 (House Springs area) | (636) 671-4096 |
| District 7 (Pevely area) | (636) 479-5593 |
| District 8 (Cedar Hill area) | (636) 274-3125 |
| District 10 (Imperial,Kimmswick) | (636) 467-6868 |
| District 12 (Festus, 155 South) | (636) 937-9697 |
| Crystal City | (636) 937-4614 |
| Desoto | (636) 586-3326 |
| Festus | (636) 937-4694 |
| Herculaneum | (636) 479-3777 |
| Hillsboro | (636) 797-3334 |
| Raintree Plantation | (636) 464-5561 |
| Pevely | (636) 475-4452 |
| Utility Websites | |
| www.ameren.com | Ameren UE |
| www.lacledegas.com | Laclede Gas & outlying services |
| www.cuivre.com | Cuivre River Electric Co-op Missouri |
| www.mawc.com | American Water Co. |
| www.swbell.com | Southwestern Bell Telephone |
| www.verizon.com | Verizon Telecom |
| www.chartercom.com | Charter Communications |
| www.cableamerica.com | Cable America Corp. |
